Policy

Cancelation Policy

All Sessions are subject to a 24 hour Cancelation Policy. This is industry standard practice and ensures that others waiting for an appointment are able to book. Any session canceled within 24 hours will be charged the full rate for which it was booked. 


Refunds

Purchased sessions are valid for 3 months. Any unused sessions expire after 3 months with no refunds. Should a refund be requested within this time frame a 15% processing fee will be deducted from the amount. 


Workshop Terms and Conditions

 
 

Annette Herwander reserves the right to cancel a course, workshop, at her discretion. In the unlikely event a course has to be cancelled or rescheduled, deposits and course fees paid will be refunded. If a Registrant cancels their attendance they will receive a refund or partial refund according to the policy below:

Time Before Course Starts : Amount Refunded

1 week: Full refund less any associated financial costs such as banking or costs incurred in making the payment

1-6 days: 75% of fees paid will be refunded less any associated financial costs such as banking costs incurred in making the payment

Less than 1 day: No refund. Unfortunately because of the requirement and the commit to venue and travel costs to host each scheduled course.